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FAQ All You Need to Know
 

STEP OUT GENERAL QUESTIONS



WHAT IS STEP OUT WALK TO STOP DIABETES?

The American Diabetes Association®’s signature walk event is now virtual, so you can join no matter where you live. Your participation raises critical funds for research, advocacy, programs and education.

If you are living with diabetes, you will be an honored guest as you inspire our passion and mission.

The walk offers opportunities to promote awareness about diabetes and engagement in our mission. Thousands of people from across the country participate in Step OutŪ events each year.

WHAT IS INVOLVED IN PARTICIPATING IN STEP OUT?

Your participation and fundraising efforts support a path to a future free from the burdens of diabetes. Your engagement is recognized at certain fundraising milestones to congratulate your commitment to the mission. Learn more about our recognition gifts

You will help the ADA grow its virtual army of supporters by recruiting friends, family and co-workers to ride, run, or walk with you social distancing apart, of course. We may be separated, but we are together in the fight against diabetes.

Virtual event day will be an interactive social experience to show our support for the participants with diabetes, share your virtual activity, celebrate fundraising accomplishments, and promote awareness about diabetes and the American Diabetes Association.

HOW CAN I GET MY COMPANY INVOLVED?

Step Out is a great way to promote health and wellness and show support for all people living with diabetes, and now you can invite employees across the country to join your team. It is a great team-building opportunity offering employees a way to give back to their community while supporting a great cause. Start a company teamlearn more about corporate sponsorship or volunteer.

DO I HAVE TO RAISE MONEY?

People living with diabetes need our help more than ever, your support is critical.

While there is no fundraising minimum, it is strongly encouraged that you fundraise to support our mission of funding research, advocating for those impacted by this disease and educating communities to promote awareness.

By raising $100, you'll receive a Step Out T-shirt on the day of the event. Additional Recognition Gifts are given to walkers as they reach higher levels of fundraising.

WHERE DOES THE MONEY GO?

"For nearly 80 years, the ADA has served as a leading authority on diabetes. In the past year, we've had some notable achievements, including scientific advances and quite a few firsts. We've helped people impacted by natural disasters, access to affordable medication, and supported unparalleled research projects at leading U.S. institutions. As we reflect on our progress, we continue our momentum—from testifying before Congress on the rising cost of insulin and working toward a solution to reduce costs, to partnering with the American Heart Association to help raise awareness of diabetes and its effect on heart disease the ADA is constantly looking at new ways to make an impact and improve the lives of all people affected by diabetes."

Tracey B. Brown, Person with Diabetes
CEO
American Diabetes Association
#AwakenTheWorld
#ConnectedForLife

ONLINE TRANSACTIONS



IS MY INFORMATION SECURE?

Information security is our priority. We use industry-standard SSL encryption techniques to make sure your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server, so your data is securely stored.

HOW IS MY CREDIT CARD INFORMATION HANDLED?

Credit card information is not stored in our database. During the donation process, we send your credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.

ONLINE FUNDRAISING



FORGET YOUR USERNAME OR PASSWORD?

Your username and password are case sensitive. Get your username and password. You will receive an email with your username and password. If you still have problems, please contact us for help.

PARTICIPANT CENTER

Once you are registered, you will be given access to a Participant Center, which allows you to update your personal fundraising page, send emails, create a Facebook Fundraiser and more.

MOBILE APP

Fundraise from the palm of your hand! Send text messages and emails that link to your fundraising page through our free Step OutŪ mobile app for iPhone and Android. Update your personal fundraising page and set-up a NEW Facebook Fundraiser.



 

 

FACEBOOK FUNDRAISER

Once your Facebook Fundraiser is set-up, friends will see that you are fundraising for a cause important to you in their News Feed! Funds collected via the Facebook Fundraiser are deposited directly into your Participant Center and have no fees associated with them.

To get started, visit your Participant Center, click on the "Social" tab and follow the prompts to start your Facebook Fundraiser. You can also start a Facebook Fundraiser through the Step OutŪ mobile app.

Check out our Fundraising Toolkit for more tips and tricks to meet your fundraising commitment.

RECEIPTS

If you need to give a receipt for a cash donation, we have receipts available for you to print.

 
 
 
 
 
 
 
 
 
 
 
 


       
 

© American Diabetes Association

All rights reserved. Use of this Web site constitutes acceptance of our Terms of Use and Privacy Policy.

The American Diabetes Association is the nation's leading 501(C)3 nonprofit charity providing diabetes research, information and advocacy.

Step Out Walk to Stop Diabetes is the premiere walk event supporting all people living with diabetes. It is a unique opportunity for businesses, clubs, friends and family to form teams with the vision of a life free of diabetes and all its burdens.




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How to be a Virtual Walker?
 

It's easy!

  • Click on the "Register" button located within the top of this page,
  • Find the Step Out you’d like to participate in locally, and
  • At the beginning of registering choose the VIRTUAL WALKER registration option.

That's it!

 
 
Create a Team

You can create a team either through the "Register" button above where you'll first find the nearby event or by visiting the list of events associated with national company below.

Do not forget to associate your newly created team with this company.

 

Credit Card Verification Code

The Verification Code is imprinted on credit cards to help merchants verify transactions when the actual card is not present, such as Internet purchases or donations. The merchant uses this number as part of the authorization process with the card issuer.

Please use the images below to locate the verification code for your card type.

Visa, Master Card, and Discover

Visa, Master Card, and Discover Verification Code

The verification code for Visa, Master Card, and Discover is a 3-digit number printed on the back of your card. It appears after the account number or last 4-digits of your account number, in the signature panel.

 
American Express Verification Code

American Express

The American Express verification code is a 4-digit number printed on the front of your card. It appears above and to the right of the embossed account number.

 
Join a Team

To join a team within this company, view a list of the available teams at the bottom of the page and click the "join" button next to it.

 
Register
 

CREATE a new team

Become a captain of a new team.

JOIN a team

Join a team already registered for this event.

REGISTER as an individual

Participate without associating with a team.

BE a Virtual Walker

Participate from any location as a Virtual Walker.

 
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